WHO WE ARE / WHY WE EXIST?
"Take care of your watch rather than it becoming just a memory or a common currency..."
Chrono-Shop came into existence in 2010 with one simple mission: “To provide watch collectors, enthusiasts, professionals with a fast and reliable service of finding the needed authentic vintage watch parts in order to repair and complete their time piece collections.”
Since then, Chrono-Shop has evolved their services to provide the community with the ability of authentication, evaluation and restoration to become the market leading one-stop shop all things regarding vintage watches.
All our parts are strictly checked, controlled by our professional watchmakers team (ultrasound machine, Geiger counter, device to control the waterproofness of watches with air pressure and water immersion...), cleaned, the parts likely to be able to contain remains of detritus are tested before being put at the sale.
Security and trust play a major role in the purchase of a vintage watch part. That's why we review all of our suppliers according to strict quality criteria before we list vintage parts on Chrono-Shop.
Surrounded by experts and qualified watchmakers, our pieces are certified authentic.
Julien Olivares is himself an expert watchmaker, with a degree of Sciences Politiques from Aix en Provence. He is called upon to give a judge or a client an opinion on precise technical points of a watch or a watch part component in case of doubts, disputes or disorders.
It allows to obtain an impartial and enlightened report on the origin of the part in question and the responsibilities at stake
If you have any doubts about the authenticity of a vintage timepiece purchased in our Chrono-Shop store, please contact us via our contact form within 14 days of receiving your order.
We will help you to find the best possible solution together. In the unlikely event that we cannot find a solution, you will receive a refund according to the general terms and conditions of sale in effect.
"Protection you can count on"
PayPal’s Buyer Protection programme entitles you to reimbursement for the full purchase price(*) of the item when you don’t receive your item from us, or when you receive an item, but the item isn’t what you ordered.
We accept confirmed credit card, wire and cash order for all orders.
all your orders are confirmed and secured with SSL secure bank system.
*See terms of sales for more information.
Chrono-Shop ships every order with FedEx which is fully insured and with your own tracking number. You can view your order's current status every step of the way in FedEx Tracking up until the moment it arrives in your hands.
Personalised Support in Multiple Languages - Our support team speaks English/French and would be happy to offer you any guidance they can throughout the entire purchasing process.
Whether you have questions about a particular watch part or a watch service itself, the Chrono-Shop support team is always available to assist you to the best of their ability.
NEED TO AUTHENTICATE/EVALUATE YOUR WATCHES?
Our subject matter expertise is mainly focused on: Rolex, Breitling, Omega & Tudor from classical to steel sports models. Day-to-day we research and source the hard to find vintage parts through our extensive network of suppliers, professionals and watchmakers to allow you direct access in fixing or completing your vintage watch.
Being certified vintage watch part authenticators, every part sourced is cross-referenced with professional watchmakers to ensure peace of mind that your getting high quality, authenticated parts.
WANT TO SELL/TRADE YOUR WATCH PARTS?
If you would like to sell your unwanted vintage watch parts or trade for another, Chrono-Shop is able to buy from you at the best price or exchange with you for the most suitable part. Feel free to contact us anytime.
WHAT WE DO (PROVIDE SERVICES)
Taking into consideration that illegal counterfeit trade accounts for 6% of the Swiss watch industries exports, Chrono-Shop prides themselves to tackle this issue by working closely with large corporations within insurance and European customs to a provide clearly extensive detailed authentication on every watch.
I WANT TO RESTORE MY WATCH
Chrono-Shop has a dedicated workshop focused solely on diagnosing and restoring vintage watches by their vastly experienced professional watchmakers.
WANT TO COMPLETE YOUR WATCH COLLECTION?
We call it our “Time Service Quality”. You tell us what is missing and needed for your watch collection, we will then source and deliver what is required for you to be completely satisfied with your finished vintage boxset. From original time vintage parts, memorabilia to accessories we guarantee you for it to be 100% original.
HOW TO REACH US
Contact Form. Phone number. Click E-Mail. WhatsApp.